About Us -

West Auto

Located in Westerhope, Newcastle-upon-Tyne,
West Auto is an Approved Garage you can rely on.

Call us on 0191 271 1605
or make an enquiry online

About West Automotive

West Automotive is your AA‑approved, family-run garage based in Westerhope, Newcastle. Led by owner Martin Frankland and supported by a team of professionally trained technicians, offering top-tier vehicle servicing, MOTs, diagnostics, remapping, DPF cleaning, fleet services, and much more.

What makes us different

Highly skilled team using professional diagnostic tools and the latest equipment.
AA-inspected and Motor Ombudsman compliant, giving you peace of mind and full transparency.
Quality parts & guaranteed work—we only use OEM or equivalent parts, retain removed items for your inspection, and back our services with a 12-month guarantee.
Consult with you prior to undertaking any additional work that is identified.
We always check your car for any safety issues.
Transparent quoting and billing on all work.

Our Workshop

Our custom-built, multi-bay workshop and MOT test station in Westerhope, Newcastle offers a comfortable experience. You’re encouraged to grab a coffee while you wait, and stay involved in the process.

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The Motor Ombudsman

The Motor Ombudsman Service and Repair Code commit garages to an open, transparent and fair method of business, aiming to maintain consistently high standards across the industry. By subscribing to the Code, a garage is demonstrating its commitment to operate as a responsible business and deliver high levels of customer satisfaction.

Martin Frankland, Owner

"At West Automotive I personally promise you a fast, friendly, efficient and affordable garage service"

Get in touch..

Do you have any questions or are you ready to book your vehicle in with us?

Call us today on 0191 271 1605 or send us a message online.

You can find us at 4 Crispin Court, Newbiggin Lane, Westerhope, Newcastle-upon-Tyne, NE5 1BF.

Our Services

General Repairs

Servicing

MOTs

Remapping

DPF Cleaning

Tyres

EV / Hybrid

ADAS

Campervan

Fleet Servicing

Diagnostics

Wheel Alignment

I had a fantastic experience at this garage!
They handled my car's small repairs quickly and effectively, getting me back on the road in no time.
The team was professional, friendly, and clearly knew what they were doing.
Highly recommend their services! Will be back 😊

Absolutely outstanding service and results. I was unable to get my car in for replacement pads due to the short time frame and popularity of the garage, so reluctantly took the car to another garage.

Very soon after I had problems with screeching brakes, returned car to establish the cause, they couldn't diagnose the fault they said it was my discs.

I suspected they had used cheap pads as there was metal flaking on the discs. I took the car to West Automotive who confirmed this was the case and replaced the pads with an obviously superior set, problem solved no more issues.

Also just had my C Class in as I was having issues with the automatic gears, they have managed to make a very quick diagnosis and also resolved the issue.

Used them for a major service on the wife's car, again couldn't be happier.

Definitely my go to garage.

No wonder they have great reviews, keep up the good work.

Excellent garage. Highly recommend. Had an issue with the coolant on my way home from holiday with a 2 hour journey still to do. Pulled in at 4.30 and asked if they could take a look. Immediately saw the issue and set about a temporary repair. Friendly and knowledgeable.Even provided a cannister of water in case we needed a top up on the way home. I cannot thank them enough. Highly recommend.

Natalia Szutenberg

Tracey Holdsworth

Ken Vasey